Shipping & Delivery

How do I know if my order is confirmed?
Once you place an order, you will receive an email confirmation. It will include your order number/ order id and the order details.

How can I track my order?
You will receive an email with shipment details once your order is dispatched. It will include the shipment number/AWB and the courier company's name. You can track your order at their website or through the tracking link in the mail or you can also write to us at hello@tryskinthirst.com

How long does it take for the order to arrive?
We ship our orders within 2 working days of receiving the order. Once dispatched, you can expect your order to arrive within 5-7 working days. However, please expect additional time for remote areas or delay in some cases with unexpected weather conditions.

What are the shipping charges?
We offer Free Shipping on all orders above Rs.600 
For orders below ₹600, a Flat Shipping Rate is charged which is calculated at checkout based on your location and pincode. We have standard and affordable shipping rates for most locations in India.

Do you offer Cash on Delivery?
Yes, we offer Cash-On-Delivery or COD with a nominal charge of Rs. 50 on each order.

Do you ship outside of India?
Currently, we only ship within India. Please sign up for our newsletter for future updates regarding shipping in your country.

Is Store pick-up / Self pick-up option available?
Yes, we offer Store pick-up / self-up pickup for Mumbai orders only.